ButterflyX Shipping Policy

At ButterflyX, we work hard to make sure your gear gets to you quickly and securely. Below you’ll find details on how we handle shipping for all orders.

Processing Time

• Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

• You’ll receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery

• We offer flat-rate standard shipping across the U.S. (rates displayed at checkout).

• Expedited shipping options are available for an additional cost.

• Typical delivery times are 3–7 business days depending on your location.

Local Support – Texas

As a Texas-based brand, we’re proud to support the Jiu-Jitsu communities of Houston, Dallas, San Antonio, and Austin—but we ship nationwide.

International Shipping

• We currently ship to select countries outside the U.S. (available options shown at checkout).

• Customers are responsible for any customs fees, duties, or import taxes required by their country.

Lost or Delayed Packages

• Once an order has been shipped, delivery times are in the hands of the carrier.

• If your package is lost or delayed, please reach out to us at sales@bfxgear.com, and we’ll work with the carrier to help resolve the issue.

Returns & Exchanges

For returns, exchanges, or issues with your order, please see our [Return Policy] for full details.